help section-----

how to order?

Feel free to browse cellniche's product catalog and simply click on the add to cart button below of every item if you wish to purchase and pay with credit card/online bank transfer.

our merchant bank takes 24hrs to verify and authorize your card.

additional security measures are taken to avoid fraudulent transactions and chargebacks.

whereas if you are paying with online bank transfer then you got to complete the payment within 3business days.after 3days business days if we dont realise the payment of the specific order we will conbsider that order as null and would cancel it.

Can you ship my items just anywhere?

If an order was placed using a credit card , for security reasons, we will only ship to the billing address (Confirmed Address) of the credit card . There will be No Exceptions.

How much do I have to pay for shipping?

cellniche doesnt charges you any extra amount for the shipment

our product prices are including shiping charges if the item has to shipped within india.

What payment methods do you accept?

mode of payments accepted are: credit card/debit card/online bank transfer.

How can I tell if my order went through?

After your payment information has been processed you should get an order confirmation page. In addition to that, an automatic confirmation e-mail will be sent to you. If you did not get an order confirmation page or you did not receive a confirmation e-mail, please let any of our Sales Representatives know about it before re-ordering.

When will I get my order?

The following are expected travel times after the item leaves our warehouse.Standard Shipping: 2-4 Business Days, delivered in the morning.

Where do I get support for my purchase?

cellniche does not provide end-user technical support on any of the items that it sells. For warranty service after cellniche's 15-day return policy contact the product manufacturer, using the contact information included in the package, or found on the product manufacturer's website.

Please read our Refund Policy section for further information.

If you are unable to get support from your GSM Service Provider or the manufacturer on configuring your added services such as GPRS, MMS, SMS, and any other service, you can contact our support department for help. In most of the cases, we are able to provide easy to follow steps on how to configure your phone